Privacy Policy

Effective Date: 8 Aug 2024

Novo Stylist, operated by Novo Media and Publishing LLC FZ ("we," "our," or "us"), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://novostylist.com (the "Site"), and use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect information from you when you register on our Site, use our services, or communicate with us. This information may include:-

1.1. Personal Information: Name, email address, phone number, billing address, and payment information.
1.2. Profile Information: Responses to questionnaires and other information you provide to customize your styling experience.
1.3 Usage Data: Information about how you use the Site, such as IP address, browser type, operating system, and browsing history.
1.4 Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1. To Provide and Improve Our Services: Personalizing your experience, processing transactions, and providing customer support.
2.2. To Communicate with You: Sending newsletters, updates, marketing communications, and responding to inquiries.
2.3. To Analyze Usage: Understanding how users interact with our Site and services to improve performance and user experience.
2.4. To Protect Our Interests: Detecting and preventing fraud, unauthorized activities, and ensuring compliance with our Terms of Service.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

3.1. Service Providers: Third-party vendors who assist with payment processing, data analysis, email delivery, and marketing services.
3.2. Stylists: Independent contractors or employees who provide styling services and need access to your profile information to perform their duties.
3.3. Legal Authorities: When required by law or to protect our rights, property, or safety and that of others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server protocols. However, no security measures are perfect, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Update: You can access and update your personal information through your account settings.
5.2. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email or by contacting us directly.
5.3 Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

6. Third-Party Links

Our Site may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site and updating the effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Novo Media and Publishing LLC FZ  
Meydan Free Zone, Meydan Grandstand, 6th Floor,  
Meydan Rd, Nad Al Sheba 1, Dubai, UAE  
Email: info@novogroup.ae